System Updates


Version 3.3.8

Monday August 05th, 2019


3.3.8 of Salon by Premier is predominantly aimed at making speed improvements throughout the application, below is a list of the specific areas improved:

  • When booking an appointment, searching for a non-existing client, adding the client and then returning to the appointment booking form.  All the steps have been improved.
  • Booking a new appointment, from loading the screen to completing the appointment.
  • Clicking into an existing appointment from the diary.
  • Departing a client has been improved, as well as departing multiple clients and multiple appointments on the same bill.
  • When setting up appointment confirmations, reminders and marketing, we have sped up loading the document templates that can be selected.
  • Client Cards, when loading and saving.
  • Selecting the site details tab when looking at a staff member.
  • Creating and loading Promotional pricing structures.


  • If Salon spy is enabled, We have stopped it writing logs when no SMS’s have been sent out
  • We have updated the Appointment Key with all icons on the diary
  • Adjusted the tilling form to fit the loyalty points in the box.
  • When creating a stock order by addition, we have amended the layout to keeps it’s structure when the screen is maximised
  • Periodically, booking a package that requires advanced booking, when dragging and dropping it was causing the system to error. This has been rectified.
  • Enabled the notes field when accessing a booked package.
  • On the scheduled jobs screen, we have added the schedule details in a column.
  • Fixed issue where if you disable all Tax 2 options, it caused a crash when accessing the till screen
  • On the till screen, we have hidden all the unused payment methods.
  • Adjusted the notes fields on client cards, so that the text wraps and does not go off screen
  • Resolved issue with creating new equipment and allocating it to rooms.
  • We have updated repeat bookings to alert the user which appointments cannot be booked.
  • Arrival message now clears when the clear on arrival check box is ticked.
  • Increased maximum barcode size to 30 characters.
  • Updated amending staff rotas to ensure that all time slots are set correctly.
  • Fixed issue with the ordering of medical types.
  • Updated pricing structures to show new stock items.


Version 3.3.7

Monday July 15th, 2019


  • Create by Addition

Create by addition is a new feature which allows you to manually create an order without using the minimum and maximum stock levels for multiple product ranges.

This can be done within Admin or Manager under the stock order function.

This screen is where you can select the exact products with the ability to add the quantity of the product you are selecting for an easy ordering experience.

  • For multi site clients, there is a dropdown list on the launcher to select the site in which you wish to log into. This has been amended so that the drop down is visible/hidden depending on the PC Location and can be configured in the PC Location screen in Administrator.
  • In Appointment Code Configuration, there is a checkbox to print the client card on arrival, this takes into consideration the default client card print settings which are configured in System Setup, Site settings under client card. When the client is then arrived, it prints the client card automatically.
  • When completing an End of Day, you can now allocate mobile numbers in the End of Day options in Manager.  This will send an SMS with the days figures for the till that you are running the end of day for.
  • There is now a client card listing report which allows you to report on Client Cards.
  • We have also added a Future Appointments reports to see all future appointments booked in.
  • In Site settings under Arrival Options, there is a new checkbox to Alert you to a new client on Arrival.  This then shows a popup when arriving a new client.


  • We have removed the option to make fax number a mandatory field in site settings as the field was previously removed from the client card.
  • When creating a new stock order and clicking on the ‘Nothing to order’ button, it resets the values entered onto the order form.  This has been amended to no longer reset the values.
  • When updating a clients contact details on the package booking screen, it not longer causes the application to close.
  • The Stock Order report columns have been extended to cater for larger values.
  • Medical Warning preventing appointments being booked has now been resolved.
  • Miscellaneous Tax options now saved correctly.
  • Prompt to print when creating a booking only prompts when creating the booking and not when amending.
  • When making a stock item inactive in a multi site system, it no longer denies this action if there is stock at other sites.
  • A number of amendments have been made to the Departure process to increase the speed.



Version 3.3.6

Wednesday June 12th, 2019


Multiple Consultation Forms

  • In Manager/Administrator there is a new option under tilling to allow customers to earn loyalty points when paying by loyalty point.
  • We have implemented the ability to have multiple medical questionnaires into Salon.
    In Manager/Administrator, under the Clients menu, there is a new button for Medical Questionnaires. You can create different questionnaires and allocate the appropriate medical types. When when completing a medical questionnaire in the application from client card, and you have more than one medical questionnaire configured, a drop down will now be displayed for you to select which medical questionnaire you wish to use.
  • We have added voucher remaining balance to receipts.
  • When printing out a clients future appointments onto  a receipt, you can now select the date format in which to display.


  • When undertaking a stock take, the columns and ordering when inputting the values into the system differed from the report, these are now consistent.
  • Icons now display on single time slot appointments.
  • When accessing an appointment that cannot be modified, the client details button now remains active.
  • The order of appointments on the future payment screen is now in date order.
  • In the Commissions report, the details section now displays correctly.
  • You can now arrive package bookings that contain an appointment that requires a medical questionnaire.
  • Amended appointment reminder scheduling so if you select.
    Next 2 Days – this includes an appointments booked in for today and the following 2 days
    Next 3 Days – this includes an appointments booked in for today and the following 3 days
    Next 4 Days – this includes an appointments booked in for today and the following 4 days
    Next 5 Days – this includes an appointments booked in for today and the following 5 days
    Next 6 Days – this includes an appointments booked in for today and the following 6 days
  • When purchasing a course, you were not able to change the name of the staff member that made the sale, you can now change it at the time of purchase or through amend receipts.


Version 3.3.5

Sunday May 19th, 2019


  • SMS appointment reminders can now be configured to automatically send up to 6 days in advance.
  • The Enquiries and Clients buttons on the main menu bar of reception have been separated so it only requires one click to go to client search instead of two.
  • When deleting appointments, it is now possible to delete multiple appointments for the selected client by clicking on the Show All Appointments checkbox, you can then select the appointments you wish to delete or click on the Select All checkbox
  • After departing a client,  you can now select multiple appointments in the book next appointment screen.
  • When in the tilling screen, you can purchase a course and redeem an appointment from the course in a single transaction
  • The ability to delete a clients patch test has now been added.


  • When booking an appointment, if there is a patch test the confirm button is now greyed out until the patch test notification has been acknowledged.
  • When creating a new member of staff, if you select today as the start date for the rota, it would not actually show the diary until tomorrow, this now starts the Rota from today.
  • Discounts on saved bills now stays applied when departing the client.
  • The auto replacement for the clients salutation now works correctly when sending SMS.
  • In the license in use screen, the data in the columns now aligns with the column headings.




Version 3.3.4

Wednesday May 08th, 2019

Features and Improvements

Integration to Salon Spy can be enabled through site settings, SMS messages will be sent to the client one hour after there final appointment for the day. Upon enabling this feature you will be contacted by SalonSpy to setup your account and payment plan.

Speed improvements to the following areas

  • Appointment booking – when selecting a client and then returning to the book appointment screen
  • Loading the Appointment review screen from the diary.
  • Departing a client
  • Room management in Manager / Administrator
  • Stock Deliveries
  • Creating and amending Promotional Pricing
  • Creating and amending Pricing Structures

Bug Fixes

  • Client Search; when booking an appointment now takes into consideration the search all sites default selection
  • Stock levels not deducting when selecting the same stock item in stock usage
  • Merge fields within emails are now correctly being replaced with client and appointment specific data.


Version 3.3.3

Thursday April 25th, 2019

Web Deposits

We have introduced the ability to set the web booking deposit percentages in Administrator, you do this by going to System Setup, then Sites, click on the Site Settings tab and then select booking options

When a client books an appointment online, they are then required to pay the percentage of the bill at time of booking.


Bug Fixes

  1. When booking an appointment for a room, the staff list was not loading. the staff list now loads depending on the appointment type that the user selects.
  2. We have made amendments to the way in which images are embedded in Emails so that they do not appear twice when viewing the email on Apple mobile devices.
  3. When adding Medical Questionnaires, they were overwriting the existing one, we have resolved this issue and now when saving it creates a new questionnaire result.
  4. When adding linked appointments and selecting a different member of staff, it was adding the appointment to the previous member of staff. This has now been updated to take into account the selected member of staff.
  5. When changing the member of staff on linked appointments, the time selected was being reset back to midnight, we have amended this to keep the same time that was selected before changing the staff member.
  6. When completing medical questionnaires from the consultation application, there were sporadic instances where the questionnaire was not showing the Reception application, this has now been rectified.
  7. Package bookings crashes have been addresses.
  8. When amending a receipt and changing the payment method to Loyalty, it now deducts the loyalty points from the client
  9. In the advanced booking screen in package bookings, clicking on an appointment would cause the application to crash. This has now been resolved.
  10. A Release channel selector has been added to Main System Details for Administrators and Support.
  11. In Package Details, send document issue resolved.
  12. When booking a package, if no deposit is required then it no longer takes you to the tilling screen
  13. fixed issue with intermittent crashes when booking packages in the Diary and Advanced booking


Version 3.3.1

Saturday January 26th, 2019

Version 3.3.0

Friday May 18th, 2018

Version 3.2.1

Friday January 12th, 2018

Version 3.2.1 of Salon by Premier contains a number of improvements that will enhance your use of the software.

Version 3.1.0

Thursday October 26th, 2017

Our first feature release of Salon by Premier Software – version 3.1 – contains a number of improvements that will enhance your use of the software.


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Telephone: 01543 466580

Email: [email protected]