House Spa at Dormy House - A touch of urban cool with a steel Core

Dormy House and House spa logos
In a nutshell, Core more than meets our business need and is integral to House Spa's success.

Zoe Douglas

House Spa Manager, Dormy House

Set in the heart of the Cotswolds, Dormy House is the epitome of understated elegance. Attracting guests from across the world, its spa - House Spa at Dormy House - has a reputation for delivering a brand of wellbeing which is highly addictive.

Couple this with a tailored business management solution in Core by Premier Software (Core) and you can see why flawless service sees guests return timeafter time.

Nestled minutes away from the beautiful village of Broadway, Dormy House sits in the heart of the Farncombe Estate overlooking acres of stunning countryside. Hand-picked as a Condé Nast Johansens luxury hotel and spa, Dormy House prides itself on its relaxed country glamour with a 'touch of urban cool'.

To the untrained eye, House Spa at Dormy House is a stunning Scandi-inspired spa,managed with exacting precision to provide a seamless experience for guests. However, behind the scenes there is a robust software business management system which ensures House Spa runs efficiently and to capacity.

Developed specifically for the spa,leisure and wellness industry, House Spa uses Core. With a depth of functionality that is unrivalled in the industry, not every function needs to be utilised to run a successful spa, as Zoe Douglas, House Spa’s manager, explains: "House Spa provides a very personal service. We prefer to speak to our guests to understand their exact needs and ensure the whole booking process is effortless. Key to managing this success is Core."

Core provides a multi-layered business system that integrates with existing PMS systems, providing different levels of access from spa receptionists right through to finance directors

Whilst day-to-day the appointment system is efficient, it is the reporting function which provides essential insight into how House Spa is performing. It enables us to develop forecast reports for the next three to six months. House Spa attracts guests from the UK and worldwide, so we need to ensure our system fully reflects our needs and can adapt accordingly - which Core does, says Zoe.

We would be delighted to talk through how Core could transform your business with a complimentary visit and audit of your existing IT system.

Please contact us on: 01543 466580, or email:

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No spa, leisure or wellness business is the same, so Core has been designed to provide a complete business solution, from managing your treatment rooms - right through to financial reporting.

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9 & 10 Heritage Park

Hayes Way



WS11 7LT

01543 466580