We have all seen the horror stories of clients and members of the public having an allergic reaction from a hair dye as a result of either not being patch tested by the salon or performing a DIY job at home without follo
If done correctly, setting goals and targets for your staff is something that can massively enhance your business, especially in the run up to the festive season.
I think it is safe to say that the majority of us – in particular, the younger generations – can’t seem to communicate via text, WhatsApp or Facebook Messenger these days without the use of an emoji.
Spa managers need to build promotional pricing structures at any time, as well as selecting live dates and expiry dates, allowing them to plan their years’ marketing around seasonal activities.
As the Christmas and New Year rush is now long behind us, we need to make sure we’re looking forward to the next seasonal holidays.