If done correctly, setting goals and targets for your staff is something that can massively enhance your business, especially in the run up to the festive season.
I think it is safe to say that the majority of us – in particular, the younger generations – can’t seem to communicate via text, WhatsApp or Facebook Messenger these days without the use of an emoji.
Spa managers need to build promotional pricing structures at any time, as well as selecting live dates and expiry dates, allowing them to plan their years’ marketing around seasonal activities.
As the Christmas and New Year rush is now long behind us, we need to make sure we’re looking forward to the next seasonal holidays.
With the new year almost upon us, you might be thinking about revisiting your treatment or service price list to reflect the success of the previous year and inflation costs.