We have all seen the horror stories of clients and members of the public having an allergic reaction from a hair dye as a result of either not being patch tested by the salon or performing a DIY job at home without follo
Face-to-face interaction is most likely second nature in the hair and beauty industry, whether you’re busy chatting away with a client or dealing with a complaint.
Equal opportunities and the importance of avoiding discrimination is part of the parcel when it comes to employment and running a business in the 21st Century.
Give yourself a well deserved pat on the back for making it through the mayhem that is Winter.
Taking booking from guests is a key element of a spa operation, whether that involves scheduling spa time, treatments or an activity, and every spa needs to ensure it maximises occupancy.