Client consultations are one of the most important steps in a client’s journey.
Client rebooking and retention go hand in hand. Rebooking focuses on scheduling your client’s next appointment, whereas retention puts time and care into building relationships and rewarding client loyalty.
In a millennial-driven world, first impressions aren’t just about when someone walks through your salon door. First impressions now expand to online platforms, such as your website and social media channels.
As Summer is fast approaching it is time to focus on those treatments and services that bring in the most repeat business, such as waxing.
When running a business it is vital to stay focused on all possible revenue streams.