How to Keep Your Clients Happy

Providing great customer service should be your number one priority as a business owner, but do you really know what your clients think when they leave the salon?
No matter whether you’re a salon owner, stylist, t

Is Your Salon Eco-Friendly?

‘Going green’ isn’t a new concept, in fact it’s something that some businesses have been doing for years, but it isn’t just about helping to make the environment a better place.

Push Your Staff Performance

Inspiring and motivating staff is not only great for creating an excellent working relationship and environment, but also for helping to get your staff to focus on individual goals within your spa or salon.

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Do You Consult During Consultations?

I’ve recently been finding out about how clients feel about visiting the salon for the first time and it was an eye opener! As many as 90% of clients are ‘hesitant’ before they visit a hair salon for th