Text messages are a great way to automatically remind clients of their pending treatment, adding a little extra customer service while ensuring that you don’t miss out on a valuable appointment.
When’s the best time to ensure that your client will be coming back? Generally, while they’re standing in front of you, feeling refreshed and relaxed after their treatment.
Internet search giants Google recently added a touch of irony to their advertising campaign by taking our a large newspaper advert – that was designed to prove that print ads don’t work.
As we mentioned in our previous post, ‘Avoiding Empty Seat Syndrome‘, rewarding clients loyalty is a great way to retain existing clients.
Empty seats are generally bad news for any business.