Your reception is the face of your salon, so it’s important you keep it rejuvenated. Making sure it looks fresh and attractive will keep clients engaged with what you have to offer, leaving a lasting impression.
Recent updates from HM Revenue and Customs on 1st March 2019 mean you will no longer be able to claim back VAT for unused or retained deposits.
Ever come face-to-face with an unhappy client? Even the best salons receive complaints, but how you handle it can turn a negative situation into a positive one.
Marketing your spa effectively can be a challenge. Sometimes it’s worth going back to the fundamentals in order to build on them successfully.
Spreading the love and pumping up your profit doesn’t have to stop once Valentine’s Day is over.