Ever come face-to-face with an unhappy client? Even the best salons receive complaints, but how you handle it can turn a negative situation into a positive one.
Spreading the love and pumping up your profit doesn’t have to stop once Valentine’s Day is over.
The year has plenty of weird and wacky holidays for your salon to capitalise on.
After a blizzard of clients, it’s time to prepare your salon for the post-Christmas lull. Sure, Christmas may still be just around the corner, but acting now will prevent a quiet New Year.
Halloween is perfect to show off your cutting-edge creativity with spooktacular hair and makeup.