Ever come face-to-face with an unhappy client? Even the best salons receive complaints, but how you handle it can turn a negative situation into a positive one.
Marketing your spa effectively can be a challenge. Sometimes it’s worth going back to the fundamentals in order to build on them successfully.
The year has plenty of weird and wacky holidays for your salon to capitalise on.
Pantone’s exciting colour snapshot for 2019 has been unveiled as Living Coral.
The festive season is here and so are busy schedules and indulgent treats! Mulled wine and cold climes may be enough to throw us off-balance, but it’s easy to cleanse your health in order to manage the salon at your be