Having supplied you with the Complete Solution in software, we will then provide the Complete Solution in after sales support.

When you purchase your chosen product, the price not only includes the software, it also includes configuration, installation, staff training and 30 days free telephone support, giving you the quality after sales care that you deserve. If you wish to continue to receive support from us, you may elect to take out further support at a cost based on your software value.

Weekday support is now available from 8am-6pm. We are also now providing a Premier Support option, which will provide you with the same service as the Basic option, but with the addition of support from 6pm-8pm weekdays and 8am-8pm weekends and bank holidays.

If you have any technical questions or queries concerning your Premier system, you may either call our support team or complete our quick response form. We will respond swiftly to your enquiry via email, fax or telephone (please ensure you tell us how you would like us to make contact by selecting from the drop down box on the form).

In addition to the above, we have made a number of downloads available to our existing customers. Please download product updates and other related software.

SYSTEM DISKS

   
 

This is the 'background' system that the Premier Products need to be able to run.

Unzip each download to a disk.

System Disk 1 - (1173Kb)
System Disk 2 - (1324Kb)
System Disk 3 - (140Kb)

The Following Download includes all three disks, in three folders.

All System Disks in One - (2698Kb)

 
   
 

VISUAL SYSTEM DISKS

   
 

Needed for NT receipt printing.

Unzip each download to a disk.

Visual System Disk 1 - (1032Kb)
Visual System Disk 2 - (1412Kb)
Visual System Disk 3 - (1411Kb)
Visual System Disk 4 - (119Kb)

The Following Download includes all three disks, in three folders.

All Visual System Disks in One - (3973Kb)

 
   
   

ACCESSORIES

   
 

The Backup system and 95/98 receipt printer disk.

Accessories Disk - (606Kb)

 
   
 

SENTINEL

   
 

Solve Dongle Problems.

Sentinel Disk - (477Kb)

 
   
   

NT RECEIPT PRINTER SYSTEM

   
 

To enable the Receipt printing from Windows NT.

NT RP System Disk - (298Kb)

 
   
   
 
 
 
 
 
 
 
 

Telephone: +44 (0) 1543 466580 Facsimile: +44 (0) 1543 466579 Sales email: websales@premiersoftware.co.uk

 

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