Core by Premier Logo

MANAGING
YOUR BUSINESS

Multi-site solution

The Bridge Spa and Hotel

See how CORE by Premier was the perfect
fit for the Bridge Hotel and Spa in Wetherby.


WATCH VIDEO
Core by Premier Logo

MANAGING YOUR BUSINESS

Multi-site solution


SEE HOW WE CAN HELP
Since 1994, Premier has been at the centre of the spa and leisure industry. We provide professional solutions to independent and group establishments across the globe.

BUSINESS OVERVIEW

Core by Premier gives you a 360° view of your business, helping to build profitability and manage day-to-day operation.

FLEXIBLE DESIGN

The flexible design and single database structure can be tailored to meet the requirements of a standalone site or Hotel groups.

INTEGRATION

Core links to the leading property management systems, providing the best of breed for hotels with leisure, spa or wellness facilities.

COMPREHENSIVE

Core covers all business areas from the front desk to back office operation, including call centre and administration functionality for multi locations.



CORE by Premier has seven key areas as shown below.

WITH YOU EVERY STEP OF THE WAY

 

Making an investment in a new IT solution is the start of a long term relationship with Premier, ensuring a smooth implementation is key to this relationship. Our implementations team will coordinate the installation.

CENTRALISED CONTROL

 

CORE by Premier provides a single solution to suit both standalone and multi-location environments. The design of the system provides a single database structure which allows instant access to guest profiles and provides the ability to schedule appointments for any site.

CALL CENTRE FUNCTIONALITY

 

Central reservation teams can utilise the call centre functionality, providing a seamless service for your guests. The revenue from all bookings, mail-order products and vouchers can be allocated to the relevant location, while still monitoring the performance of the operator.

SCHEDULING

  • Colour coded appointments
  • Repetitive strain warning (RSI) considerations
  • Drag & Drop Appointments
  • Predefined scheduling rules
  • Appointment waiting lists (monitor turn-aways)
  • Book multi-locations
  • Auto-book
  • Package (day & residential groups)
  • Twin/couples treatment
  • Group reservations

Read more »

MEMBERSHIP

  • Flexible membership structure, peak/off peak, joint, family corporate
  • Annual/monthly fees
  • Generate AUDDIS & BACS files

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POINT OF SALE

  • Group Billing
  • Automatic discounts
  • Product sales
  • Commission/staff
  • Gift Voucher Management
  • Multi-currency/multi-payment options

Read more »

CRM

  • Mandatory fields
  • Information board/arrival & booking notes
  • History of visits/spend
  • Recommendations (service & products)
  • Medical/personal questionnaires
  • Attached images & files

Read more »

Stock Control

  • Tracking stock variances
  • Professional stock allocation per treatment
  • Intelligent stock orders
  • Quick delivery processing
  • Global/local suppliers details
  • Property-specific stock levels
  • multi-site stock transfer notes

Read more »

BACK OFFICE

  • Pricing structure & promotions
  • Security
  • Targets & Staff commissions
  • Business Reports
  • Marketing Suite
  • Gift Voucher tracking & printing
  • Define booking rules (staff, equipment, room, facility)

Read more »

ONLINE & MOBILE

  • Real-time bookings
  • Payment gateway
  • Client/membership sign-up
  • Membership sign-up
  • Package/group bookings
  • Appointment & class booking
  • Smartphone & Tablet Apps

Read more »

CASE STUDY

The Bright Hotel

THE BRIDGE HOTEL & SPA

Marisa Mundy, Sales manager of the Bridge Hotel & Spa in North Yorkshire, UK explains CORE by Premier proved to be the ideal software solution for her business.

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CASE STUDY

The Bright Hotel

TITANIC SPA

The outstanding Huddersfield spa, Titanic Mill, has chosen to work with Premier Software as their spa management software partner. Titanic Spa is set to be one of the most exciting spa developments opening in 2006, set in the beautiful Yorkshire Dales in Linthwaite. The spa is set in a Grade 2 Edwardian mill that has dominated the Colne Valley for almost a century.

Clients who are already benefitting
 
Address

9 & 10 Heritage Park

Hayes Way

Cannock

Staffordshire

WS11 7LT

 

Telephone: 01543 466580

Email: sales@premiersoftware.co.uk

01543466580

facebook/PremierSoftwareSolutions

@PremierSoftware
Book your free Consultation

Arrange a free consultation of Core by Premier to see how you can transform the way you manage your business.