Welcome to the premier blog

The one stop for all news on premier software products and industry news!

Taking Control of Your Stock

Posted by Ian Mellett on Friday June 28th, 2013

Effective stock management is essential to a modern salon. After staff, a salon’s stock is probably the next biggest cost to the business, and quite often it is something that is not managed effectively. 

Premier Software Founder Robert Miles tells us his take on keeping control of your stock.


Salonlite – New Release

Posted by Ian Mellett on Friday September 14th, 2012

We’re always looking for new ways to improve our software, and we’ve often found that the key to knowing what to build into the system next comes from the people using it, as Salonlite users have found via the social support page where they’ve been able to raise requests.

We’ve kept a close eye on requests, and are pleased to announce new features to Salonlite, which you’ll see listed below


How To: Improve your Rebook Rate

Posted by Ian Mellett on Tuesday August 21st, 2012

When’s the best time to ensure that your client will be coming back?  Generally, while they’re standing in front of you, feeling refreshed and relaxed after their treatment.

If you’re using Premier Spa or Premier Style, your software can help ensure that your clients are getting rebooked by prompting your staff automatically.  In this weeks ‘How To’ post, we’ll show you just how easy it is to configure your software to make sure your clients keep coming back.


Avoiding Empty Seat Syndrome

Posted by Ian Mellett on Thursday August 09th, 2012

Empty seats are generally bad news for any business.  There’s something uninviting about walking into an empty shop, restaurant, salon or spa, which means that empty seats will often stay empty – even at the London Olympics.

So how can you avoid Empty Seat Syndrome for your Salon or Spa?  We’ve compiled some of our favourite tips below.


New Feature for Web Booking – ‘Email Me’

Posted by Ian Mellett on Wednesday June 27th, 2012

Internet booking is swiftly becoming one of the ‘must have’ features for any modernised business, effectively letting your clients book their own appointments 24 hours a day, 7 days a week, regardless of whether you’re open or not.

But what about those clients who can’t quite get the appointment they want, or a time that’s suitable for them?  In most online booking systems, there’s not much they can do – it’s likely that they’ll just look elsewhere.  If you’re using Premier Software’s online booking, then your client can now get in touch with you directly, straight from the internet booking screen, giving you the opportunity to take control and avoid that missed appointment.