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Sales Support General


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Support

The Complete Solution

Having supplied you with a software solution, we will then provide the complete after sales support.

When you purchase your chosen product, the price not only includes the software, it also includes customisation, installation, staff training and 30 days free telephone support, giving you the quality after sales care that you deserve. If you wish to continue to receive support from us, you may elect to take out further support at a cost based on your software value.

Weekday support is now available from 8am-6pm. We are also now providing a premier support option, which will provide you with the same service as the Basic option, but with the addition of critical support from 6pm-8pm weekdays and 8am-8pm weekends and bank holidays.

If you have any technical questions or queries concerning your premier system, you may either call our support team or complete our quick response form. We will respond swiftly to your enquiry via email, fax or telephone.

Support Downloads and Uploads

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Online Help

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  • Support Downloads

    Including updates, installation disk downloads,
    documentation and support for legacy versions

  • Online Help

    Technical support available from our
    dedicated support team

  • Installation

    Comprehensive onsite installation

  • Configuration

    Software customised to suit your business
    needs

  • Staff Training

    Onsite and Webex training available
    for all the premier collection

  • FAQ

    FAQ page coming soon.